Support

Contact information



Feel free to reach out to us if you have any questions or comments.

E-mail

+31 (0)348 489600
Monday - Friday
9 am - 5 pm

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Frequently Asked Questions

Yes, the shortest term possible for a contract is 3 months.

No, we work with an ‘All-in pricing’ model based on a fair-use policy.

Docstream allows you to give users or groups of users a wide range of permission: from limited reading rights to full editing rights. By managing your documents with a intuitive folder structure, you can protect information and documents from any users.

We are always looking for ways to improve our products. Feel free to reach out to our Sales or Support team if you have any suggestion.

We do offer a free trial period for Snagstream, during which you have full access to the app within a test environment. You can request the free trial directly on the website or by giving us a call.

Yes, you can get access to Docstream’s API, which enables you to connect to other applications such as SharePoint, VISI, Relatics, Metacom, KYP, AFAS and Navision.

All incoming requests will be dealt with by our sales consultants. You will be assigned your own partner manager who will be your point of contact for any questions.

Within a project based license, multiple users will have access to the app simultaneously. A single-sign on is ideal for individual contractors who only need one sign in (one user or one device). The minimum contract period for the latter is 12 months.

Our servers are located in the Netherlands and are SSL secured at the highest level. Your data and information is 100% secure with us.

Snagstream is accessabile via the website (laptop / desktop) and via the app (phone / tablet). The Snagstream app is available for all operating systems: Android (from 7.0), iOS (from iOS 10.0) and Windows (from Windows 10).

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